Privacy Policy

FixMyHome.pro is created and operated by FixMyHome Pro LLC as an online home repair marketplace. This Privacy Policy explains how we collect, use, and protect information when homeowners, handymen, and administrators use the platform.

We may collect account details such as name, email address, role, ZIP code, profile information, job posts, bids, messages, reviews, uploaded images, and support requests. We also collect basic technical information such as device, browser, IP address, session activity, and app usage needed to keep the service secure and reliable.

We use information to create and manage accounts, show relevant job and bid information, support messaging, send password reset and account emails, improve the platform, prevent misuse, respond to support requests, and maintain security.

Some information is visible to other users as part of the marketplace. For example, homeowners may see handyman bids and profiles, and handymen may see job details needed to decide whether to bid. We do not sell user personal information.

We use account authentication, secure password reset flows, role-based access, HTTPS, and operational safeguards to protect user information. No online service can guarantee perfect security, so users should use strong passwords and keep their email accounts secure.

We may send transactional emails such as password reset links, account notices, and service-related messages. Registered homeowners and handymen can unsubscribe from optional marketing and promotional emails in their dashboard account settings. Important account, password, security, and service-related emails may still be sent. Password reset links are designed to expire after a limited time for safety.

You can update account details in the app where available. Registered homeowners and handymen can request self-service account deletion from dashboard account settings. Some records may be retained where needed for security, fraud prevention, legal compliance, dispute handling, backups, or legitimate business records. For account, privacy, or data questions, contact support and include the email address tied to your account. Do not send passwords or sensitive financial information by email.

Privacy questions may be sent to support@fixmyhome.pro. We may update this Privacy Policy as the app grows, and the updated version will be posted on this page.